If you need to change your password for your Sofia Health account, follow these steps:
If You Forgot Your Password:
- Go to https://sofiahealth.com/forgotpassword/
- Enter your email address associated with your Sofia Health account.
- Check your email for instructions. You should receive an email with the subject "Sofia Health Password Reset".
- Select Reset My Password.
- Enter your new password and confirm it by entering it again.
- Select Change to update your password.
If You Know Your Current Password but Want to Change It:
- Go to https://sofiahealth.com/changepassword/
- Fill out the form with your current password, new password, and confirmation of your new password.
- Click on Change to update your password.
Haven’t Received Your Password Reset Email?
If you haven’t received the password reset email:
- Check your spam/junk mail folder.
- If you use Gmail with category tabs enabled, look in Social and Promotions.
- Add info@sofiahealth.com to your address book or safe list.
- Try to reset your password again after taking these steps.
Still Can’t Sign In After Resetting Your Password?
If you still can’t sign in to your account after resetting your password, make sure that you:
- Ensure you are entering your new password correctly
- Have cookies enabled in your browser.
- Try using a different web browser or device.
- Contact Sofia Health support for further assistance.