We’re committed to maintaining a safe and trustworthy platform for all users. If you encounter issues with a business on Sofia Health, it’s important to report it so we can address the situation.
If you need to report a business on Sofia Health, Submit a Ticket
What to Include in Your Report:
- Your Email Address
- Your Name
- Sofia’s Program: Specify the program you are affiliated with.
- Subject: (System bug)
- Issue Description: provide the business name and a description of the issue. Attach any supporting evidence you may have, such as screenshots or relevant documents. If you’re comfortable, include your contact information so our support team can follow up with you for additional details if necessary.
You can also reach us by:
Email: Contact us at support@sofiahealth.com.
Phone: Call us at 833-697-6342.
What Happens Next?
Once your report is submitted, our support team will review it promptly. Depending on the nature of the issue, we may take appropriate actions to address the problem and ensure the safety and reliability of the platform.
Reporting and Privacy
Reporting a business on Sofia Health is a confidential process. The business or member being reported will not be informed of who submitted the report. Your privacy and security are our priority as we handle these issues.
For further assistance, feel free to contact our support team at support@sofiahealth.com.