If you're having trouble with the Sofia Health app, follow these steps to troubleshoot:
- Check your connection: Ensure your device is connected to a stable Wi-Fi network or has a strong mobile data signal.
- Restart the app: Close the app completely and reopen it.
- Update the app: Make sure you're using the latest version of the Sofia Health app.
- Restart your device: Turn off your device, then restart it and try the app again.
- Clear cache (Android only): If you're using an Android device, clear the app's cache and data.
- Reinstall the app: Uninstall the app, then download and reinstall it.
- Update your device: Make sure your device’s operating system is up to date.
If the issue persists, contact Sofia Health Support for further help.