If you find yourself disconnected during a class, don’t worry—here’s how you can get back on track:
- Check Your Internet Connection: Ensure your internet is stable. Refresh the page or switch to a different network if needed.
- Rejoin the Class: Simply click the class link again to reconnect.
- Restart Your Device: Restarting your computer or device can often resolve connection issues.
- Reach Out to us: You can send us an email at primesupport@sofiahealth.com
To help prevent future issues, make sure your internet connection is strong and your device is up-to-date. Using a wired connection can also improve stability.
