If you encounter an issue with an order, service, or interaction on Sofia Health that requires further assistance, you can open a case to resolve it.
.Here’s how:
- Go to the this page to submit a form.
- Fill Out the Request Form, and provide as much detail as possible about your issue. This might include order numbers, descriptions of the problem, and any other relevant information.
- After filling out the form, submit it to Sofia Health’s support team.
After submitting your request, the Sofia Health support team will review your case and get back to you with a resolution or further instructions. You’ll receive a response via the email associated with your Sofia Health account or through the platform’s messaging system.
By following these steps, you can effectively open a case and get the support you need to resolve any issues. Sofia Health's support team is dedicated to helping you, and submitting a request is the first step in getting your concerns addressed.
