If you’re hearing the class but the screen is black, follow these steps:
- Refresh the Page or App
Refresh the page or restart the app to fix temporary issues. - Check Video Settings
Ensure your video settings are correct and permissions are enabled. - Update Your Browser or App
Make sure you’re using the latest version of your browser or app. - Clear Cache and Cookies
Clear your browser’s cache and cookies, then reload the class. - Try a Different Browser or Device
Switch to another browser or device to see if the problem persists. - Contact Support
If the issue continues, please submit a support ticket for further assistance.