If you need to change your shipping address after placing an order on Sofia Health, you'll need to contact the provider directly before they change the order status to "shipped."
Here's what to do:
- Message the Provider
Reach out to the provider as soon as possible to request the change. For details on how to message providers, check out this article. - Include the New Address
In your message, provide the updated shipping address you'd like the order sent to.
The provider will update the shipping information if the order hasn’t been shipped yet.