While your Whole Health Coach is focused on helping you achieve your wellness goals, they are not equipped to handle account-related issues. For any concerns about your Sofia Health account, there are several support options available to assist you.
Before Contacting Support:
Before reaching out to our team, we recommend exploring our Help Center for quick answers and solutions to common questions.
Need Further Assistance?
If you require additional help, here are a few ways to get in touch with Sofia Health's support team:
- Submit a Request:
- For more detailed inquiries, you can submit a request here.
- Phone Support:
- Prefer speaking with someone? Call us directly at 833-MY-SOFIA or 833-697-6342.
- Chat Support:
- For live assistance, click the chat icon in the bottom right corner of any Sofia Health webpage to connect with our support team.
Support Availability:
- Live Chat & Phone Support:
- Monday to Friday: 8 AM - 4 PM PT
- Saturday and Sunday: 8 AM - 12 PM PT
You can also submit a request anytime, and we’ll get back to you as soon as possible.